Articles

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Front Desk Issues Solved

Imagine this scenario:

A reservation is made at the hotel for two queen-queen rooms, two people in each room. The hotel staff, finding themselves in a difficult situation on room types, has changed the reservation to be for two king…

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Broken Curtain Rail

 

When guests arrive in their hotel rooms, they generally take a quick walk-through to see what they have been assigned. It’s often the…

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