The success of a guest's stay at a hotel hinges on the communication between the hotel departments and staff members. From the second that guests make their reservation to the minute they check out, the Front Office, Housekeeping, and Engineering departments must be in constant communication in order to ensure the guest's stay goes smoothly. The object for most hotels is not to show the guest how much effort and work goes into making sure his or her stay goes off without a hitch; rather, the intended objective is for it to appear to the guest as if the delivery of service is seamless, easy, natural and instantaneous. This article discusses how hotels can deliver service in what appears to be an effortless manner to guests.