Selected Free Articles
FLSA Minimum Wage Poster - rev 6/07(B & W) - Vol. 15 No. 4
This ready-to-display black and white poster outlines the applicable federal minimum wage, as revised in June 2007. It also explains overtime, youth employment and tip credit provisions. Federal labor law requires that employers display this poster where employees and job applicants can readily see it. The content of the notice is prescribed by the Wage and Hour Division of the U.S. Department of Labor.
Connecting with employees about safety - Vol. 15 No. 2
It is no mystery that hotels are employment venues where all staff must exercise vigilant care to protect themselves and others from injury on the job. It is understood that the lodging industry offers employment to individuals from many different nations and cultures who speak a variety of languages. Therefore, management often struggles with finding a means by which to effectively and repeatedly communicate the need for attention to workplace safety among its employees. This article describes an effective workplace safety communications program, commercially available and based on a popular syndicated television show, which all employees will recognize.
Kiosk check-in technology for hotel guests - Vol. 12 No. 4
Although not predominant yet, ATM style check-in/check-out kiosks are finding their way into hotel lobbies. These self-service systems can manage basic tasks such as handling check-ins and check-outs, assigning rooms to guests, encoding keycards, checking for messages and guest mail, and printing registration cards and guest folio statements. This article addresses many key concerns of front office managers, including whether kiosks are affordable, how easy are they to maintain, and whether guests will likely welcome them.
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