Selected Free Articles
The female business traveler perspective - Vol. 14 No. 6
Female business travelers continue to grow in numbers and now account for over 40% of demand for commercial lodging accommodations. Not surprisingly, however, their lodging preferences differ from those of male business travelers in a number of interesting ways. In this article, travel industry expert Dr. Peter Yesawich provides a snapshot of those attributes and amenities that female business travelers rate as most important to them during a hotel stay.
Employee termination question - Vol. 9 No. 4
From Krupin, O'Brien, LLC comes this important information about whether an employee can be terminated. She is still in her initial 90-day probationary period but has been advised that her job performance is sub-par plus she has had too many absences. Now, she was in a car accident after hours and will not be able to work for another month.
Team cleaning wins in Maine hotel - Vol. 7 No. 3
To design a more efficient method of thoroughly cleaning guestrooms and to develop a new procedure for training new room attendants, all old standards and traditional taboos for the housekeeping department were set aside. This article explains how one hotel implemented a team cleaning program.
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