Selected Free Articles
A reader asks -- Just who is Ask Gail? - Vol. 12 No. 5
A TRC reader writes in and asks if Gail is a real person and how does she decide what topics to address in her column each issue.
Mold treatment without chemicals - Vol. 15 No. 2
After a hotel or resort receives complaints regarding unsightly mold, management is often confused as to what course of action to follow in order to resolve the problem. This article describes the benefits of using heat treatment as a proven remediation effort to combat the onset of mold.
Singing creates racially hostile work environment? - Vol. 15 No. 6
Debates over the lyrics contained in rap and hip hop songs have been featured heavily in the news in the past year. Think that the contents of rap songs dont affect you as an employer? Think again. In a recent case filed in the Northern District of California by the Equal Employment Opportunity Commission on behalf of an individual complainant, the EEOC has taken the position that an employer engaged in racial harassment and retaliation when it ignored one employee's objections to racially offensive rap songs in the workplace. This article explains the case and reminds hoteliers of their responsibilities to immediately investigate and appropriately follow up on employees' workplace complaints.
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